Your Trust & Safety is our #1 priority

Get to know your designer

Feedback and reputation are essential to the Thread Life marketplace.  Ensuring that both you as a customer and your designer benefit from your relationship is key to our overall goal of making fashion better for people and the planet. Using your designer’s school and LinkedIn information, we’ve made it simple for you to review and compare your designer’s background. With designer ratings, and customer feedback, we aim to ensure that your experiences on Thread Life are consistently fantastic.

Privacy

Thread Life values your privacy. We keep you data secure and never share it with third parties.

Safety

Whether you use a credit card or PayPal on Thread Life, we ensure the security of your personal details and protect you in the case of a dispute.

Security

You can safely communicate and exchange files on Thread Life through our secure messaging system. So the details you share with your designer will be kept safe & secure.